Rasta Monsta
Joined: 12 Jul 2006
Posts: 11733
Location: PacNW
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 Posted: Sat Jul 03, 2010 4:16 am Post subject: Unwired Tools Service |
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Since I've written previously about my struggles with my UTCIS unit and Unwired Tools support, I felt the need to pass onto you folks the way in which Unwired Tools has stepped up to help me this week.
They gave me a suggestion for home repair and Dx on the unit, which I tried, but did not work. I even ended up damaging the temp chip during my battle with the motor and valve body. D'OH!
When I told them I was giving up, they promptly emailed me a UPS Overnight label. I sent it back to them in Flagstaff Wednesday, and they received it yesterday. They repaired it (finding a bad solder that caused the unit to malfunction properly) & replaced the temp chip that I broke, all in one day. They sent it back via overnight delivery, and I should receive it today, for a two day turnaround.
Granted, their service (and quality control, and packaging) hasn't been perfect, but their effort here has gone a long way to appease the Monsta.
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Toofah King Bad
- WeiBe (1987 924S 2.5t) - 931 S3
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Joes924Racer
Joined: 03 Nov 2002
Posts: 11964
Location: Oregon, Denver Colorado native!
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| Posted: Sat Jul 03, 2010 4:19 am Post subject: |
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As they say we all beat to a different drum, if the monsta is
appeased waite till you get it back itll be over the top. 
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1979 porsche 924 Na
1980 porsche Turbo 931GT Replica
Have u ever driven a turbo. |
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