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ideola
Joined: 01 Oct 2004
Posts: 15550
Location: Spring Lake MI
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 Posted: Sat Feb 24, 2007 5:27 am Post subject: |
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| Quote: | | After receiving a refund, is the customer still entitled to receive the goods??? What planet do you come from? |
Customer did not receive a full refund, so YES the customer is STILL entitled to be made whole, whether you send him parts or give him back the rest of his money.
| Quote: | | seller is responsible to make customer whole REGARDLESS of who is at fault- Why is that? |
It's called BUSINESS ACUMEN. Haven't you ever heard the truism "The customer is ALWAYS right"? You obviously choose to run your business in opposition to every known good ethical and moral standard.
| Quote: | | We are not Burger King. |
What the hell are you talking about? This is a nonsensical statement in the original context. I can't reply to stupidity.
First of all, this isn't Rome. Secondly, you started it. Thirdly, and the key point that you're missing, is that even if your customer resorts to this level of behavior, it is NEVER ethically expedient for a business to engage in the kind of behavior you have exhibited throughout this thread.
| Quote: | | There is no right or wrong left for our company to do any more, since the refund was already issued. |
The customer still is not whole. The customer is out ~$300. It is the seller's obligation to make this right. That is THE RIGHT THING TO DO. It's not the easy thing or the cheap thing or the cost effective thing, but it is the RIGHT thing.
| Quote: | | There is no proof of this, but simply speculation and contant rides on the BS bandwagon. |
Yes there is. Go look back at the first part of this thread that referenced discontent with other 924board.org members as well as Rennlist members.
| Quote: | | paypal has shut the seller down on previous occasions BS! Where do you get this from??? Care to clarify??? |
Look back at the post re: linked accounts and why that happens.
| Quote: | | The only intelligent comment you've made so far |
Actually, I've made quite a few intelligent comments.
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erstwhile owner of just about every 924 variant ever made |
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Min
Joined: 04 Nov 2002
Posts: 2368
Location: Vernon, British Columbia, Canada
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| Posted: Sat Feb 24, 2007 5:29 am Post subject: |
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| 1Fast924T wrote: |
Well then, how is it that you and others are ready to accept the customer's BS claims without accepting the actual facts of this transaction? |
Becuase he's a trusted member of this community, and frankly, your not. You have no credibility here. He does. We will believe -anything- he says, over you, until proven otherwise, you have NOT proven otherwise. Plus, he posted a screenshot showing the proof we need from him.
| 1Fast924T wrote: | | I have shown facts, which may be needed as proof if this escalates any further, especially from a legal standpoint. |
No, you've said stuff ... and quite frankly, I don't believe you. You claim to have proven things, but have shown no real proof, you demand we contact your other customers to see if things went ok with their transactions ... why would we do that? ....
Show us actual proof that paypal removed all the funds from your account for this transaction, as I've asked a number of times so far, and stop claiming you've provided facts or proof when your word is worthless.
Min
_________________
Custom means it didn't come from a box.
1980 n/a with EDIS and Megasquirt II Injection. 7 different colors and counting. |
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ideola
Joined: 01 Oct 2004
Posts: 15550
Location: Spring Lake MI
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| Posted: Sat Feb 24, 2007 5:38 am Post subject: |
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| Min wrote: | | Becuase he's a trusted member of this community, and frankly, your not. |
+1
Come to think of it, +1000000000000000000000
Kind of says it all, doesn't it?!
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erstwhile owner of just about every 924 variant ever made |
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OutOfTheBox
Joined: 31 Mar 2006
Posts: 434
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| Posted: Sat Feb 24, 2007 5:40 am Post subject: |
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Last edited by OutOfTheBox on Sat Feb 24, 2007 6:22 am; edited 1 time in total |
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Chrenan
Joined: 15 Jan 2003
Posts: 3903
Location: Canada
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| Posted: Sat Feb 24, 2007 6:11 am Post subject: |
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OOTB that's great!
You never see Pelican, Tweeks, EBS or any other reputable Porsche parts supplier getting into flame wars with customers on message boards. That is because they are legitimate businesses. This Northeast whatever clown is just another internet scammer.
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1987 951 - M193 Version for Japan |
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1Fast924T
Joined: 19 Feb 2007
Posts: 10
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| Posted: Sat Feb 24, 2007 6:11 am Post subject: |
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| ideola wrote: | | Quote: | | After receiving a refund, is the customer still entitled to receive the goods??? What planet do you come from? |
Customer did not receive a full refund, so YES the customer is STILL entitled to be made whole, whether you send him parts or give him back the rest of his money.
So IF PayPal did not give him a full refund, he should get it back from PayPal. Why should we go out of pocket? You are condoning erratic behaviour and encouraging customers that: it's irrelevant who gives you refund, even if that peson or company is NOT responsible! If, for example, friend A owes you $100, do you go to friend B and demand they give you the $100? See how ridiculous this is?
| Quote: | | seller is responsible to make customer whole REGARDLESS of who is at fault- Why is that? |
It's called BUSINESS ACUMEN. Haven't you ever heard the truism "The customer is ALWAYS right"? You obviously choose to run your business in opposition to every known good ethical and moral standard. Although you are wrong, I see your point, but, why don't YOU give him his refund? Excuse me, but I think that is just as equally ridiculous as us paying out of pocket.
| Quote: | | We are not Burger King. |
What the hell are you talking about? This is a nonsensical statement in the original context. I can't reply to stupidity. You just did, and again we do not go out of pocket when we are NOT responsible. Understand?
First of all, this isn't Rome. Secondly, you started it. Thirdly, and the key point that you're missing, is that even if your customer resorts to this level of behavior, it is NEVER ethically expedient for a business to engage in the kind of behavior you have exhibited throughout this thread.
| Quote: | | There is no right or wrong left for our company to do any more, since the refund was already issued. |
Being or not being ethically expedient is irrelevant when dealing with this type of nonsense. You have consistently made that clear with your ignorance.
The customer still is not whole. The customer is out ~$300. It is the seller's obligation to make this right. That is THE RIGHT THING TO DO. It's not the easy thing or the cheap thing or the cost effective thing, but it is the RIGHT thing.
| Quote: | | There is no proof of this, but simply speculation and contant rides on the BS bandwagon. |
Yes there is. Go look back at the first part of this thread that referenced discontent with other 924board.org members as well as Rennlist members.
| Quote: | | paypal has shut the seller down on previous occasions BS! Where do you get this from??? Care to clarify??? |
Look back at the post re: linked accounts and why that happens. That proves nothing but speculation on your part as well as others who chose to jump on the bandwagon.
| Quote: | | The only intelligent comment you've made so far |
Actually, I've made quite a few intelligent comments. |
Your attempts are feeble, at best.
As I stated earlier, I will be saving all the posts in this forum.
One way we'll get to the bottom of this, and when that happens I'm sure everyone that partipated in this unnecessary bashing of our company will learn what it means to jump on the BS bandwagon. I realize you guys don't know us, but noting your behaviour regarding these BS accusations, I'm sure we can do without your business. |
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1Fast924T
Joined: 19 Feb 2007
Posts: 10
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| Posted: Sat Feb 24, 2007 6:17 am Post subject: |
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| Min wrote: | | 1Fast924T wrote: |
Well then, how is it that you and others are ready to accept the customer's BS claims without accepting the actual facts of this transaction? |
Becuase he's a trusted member of this community, and frankly, your not. You have no credibility here. He does. We will believe -anything- he says, over you, until proven otherwise, you have NOT proven otherwise. Plus, he posted a screenshot showing the proof we need from him.
I realize I'm new here, but that's irrelevant as time will show. Go ahead and believe anything he says!
| 1Fast924T wrote: | | I have shown facts, which may be needed as proof if this escalates any further, especially from a legal standpoint. |
No, you've said stuff ... and quite frankly, I don't believe you. You claim to have proven things, but have shown no real proof, you demand we contact your other customers to see if things went ok with their transactions ... why would we do that? .... Why WOULDN'T YOU DO THAT? SINCE YOU DON'T WANT TO HEAR IT FROM ME, CONTACT MY OTHER CUSTOMERS. WHAT ARE YOU AFRAID OF????
Show us actual proof that paypal removed all the funds from your account for this transaction, as I've asked a number of times so far, and stop claiming you've provided facts or proof when your word is worthless.
I have shown proof. Apparently that's not enough, and so I insist that you ask my customers! Thank you!
Min |
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1Fast924T
Joined: 19 Feb 2007
Posts: 10
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| Posted: Sat Feb 24, 2007 6:25 am Post subject: |
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I'm done with this nonsense, since repeating myself is becoming tiresome.
(Just a reminder in case anyone forgot: All information, claims, threats, etc, etc, etc in these posts and this forum regarding Northeast Auto Inc and/or David Mandache and any affiliates will be saved for future reference and possible legal documentation).
Good luck to you all.
Chris @ Northeast Auto Inc. |
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flosho
Joined: 01 Jul 2004
Posts: 3160
Location: Eau Claire, Wisconsin
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| Posted: Sat Feb 24, 2007 6:44 am Post subject: |
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The point is(like we all have stated)
You recieved his payment in full, and you acknowledged it.
It is not the buyers fault that your paypal account is screwed up. That is between YOU and PAYPAL. You owe sparky the money refunded IN FULL or the parts he paid for!!
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[This Space For Rent] |
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ideola
Joined: 01 Oct 2004
Posts: 15550
Location: Spring Lake MI
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| Posted: Sat Feb 24, 2007 7:02 am Post subject: |
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| Quote: | (Just a reminder in case anyone forgot: All information, claims, threats, etc, etc, etc in these posts and this forum regarding Northeast Auto Inc and/or David Mandache and any affiliates will be saved for future reference and possible legal documentation).
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 oooohhhh! I'm scared! Some DEADBEAT EBAY SCAMMER is going to take legal action to defend his good name! Ooooooh! Guess we better all back off, eh?!
What a complete DORK! Oh yeah, and randomly spewing a few multi-syllabic words interspersed with your the constant dribble of otherwise nonsensical tripe doesn't make you sound any smarter or business-like.
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erstwhile owner of just about every 924 variant ever made |
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Min
Joined: 04 Nov 2002
Posts: 2368
Location: Vernon, British Columbia, Canada
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| Posted: Sat Feb 24, 2007 7:17 am Post subject: |
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| 1Fast924T wrote: | | [I realize I'm new here, but that's irrelevant as time will show. Go ahead and believe anything he says! |
Thanks for permission to do what I was going to do anyways. Its always nice to know my actions are approved of.
| 1Fast924T wrote: | | Why WOULDN'T YOU DO THAT? SINCE YOU DON'T WANT TO HEAR IT FROM ME, CONTACT MY OTHER CUSTOMERS. WHAT ARE YOU AFRAID OF???? |
Ever heard of something called the burden of proof? ... ITS ON YOU .... you do the legwork, I honestly don't care about you or your reputation, if you want to show to us all that your a good guy, prove it.
| 1Fast924T wrote: | | I have shown proof. Apparently that's not enough, and so I insist that you ask my customers! Thank you! |
no, you've said words, and expected us to just believe you .... you say paypal took the full refund, prove it, I couldn't care less about your other customers, I have a theory about you refusing to show us proper proof (in the form of a screenshot) and I'm thinking its becuase you don't have it. And that your just lieing. Which is all fine by me, lose even more business.
Min
_________________
Custom means it didn't come from a box.
1980 n/a with EDIS and Megasquirt II Injection. 7 different colors and counting. |
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Chrenan
Joined: 15 Jan 2003
Posts: 3903
Location: Canada
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| Posted: Sat Feb 24, 2007 7:18 am Post subject: |
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If you can't even process refunds, how are you going to be able to afford legal fees?
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1987 951 - M193 Version for Japan |
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OutOfTheBox
Joined: 31 Mar 2006
Posts: 434
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| Posted: Sat Feb 24, 2007 7:38 am Post subject: |
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Min
Joined: 04 Nov 2002
Posts: 2368
Location: Vernon, British Columbia, Canada
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| Posted: Sat Feb 24, 2007 7:41 am Post subject: |
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| Chrenan wrote: | | If you can't even process refunds, how are you going to be able to afford legal fees? |
would really seem that it would be more worth their while financially speaking to just ... you know ... pay for the rest of the refund. But apparently they just arn't that intelligent.
Min
_________________
Custom means it didn't come from a box.
1980 n/a with EDIS and Megasquirt II Injection. 7 different colors and counting. |
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sparky
Joined: 27 Nov 2002
Posts: 772
Location: Malta
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| Posted: Sat Feb 24, 2007 7:50 am Post subject: |
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So Chris, let me get this straight!
I have been researching some of your other customers and unsurprisingly im not alone, having a completly crap service from you.. actually i didnt even get a service, i just got screwed straight up.
And no that is not an out dated screen shot.. I cant even begin to understand how your mind works (or clearly does not) and actually have the nerve to suggest that! if you would like, i will take another one with the date showing and also other ways of proving that i am taking it today, just like the one i took earlier. I would happily do this because i have nothing at all to hide! NOTHING!
You keep insisting on digging yourself into a deeper and deeper hole, and soon the you will hit the bottom and probably find your business there aswell. You can keep any posts you want, because i am not afraid of you by far, you decided to run your business in the worst manner i have ever come across.. proof is lovely in its true form! It has become very clear from all the emails i have received from you and your posts here, that you are definately not business minded and are certanly not nice people to attempt to do business with either..
You received my payment in full. I get a partial refund because you clearly mis-used your or another one of your paypal accounts and did not have the funds to process a full refund, then you actually have the cheek to claim that you sent me a full refund and still do. And even after I post a current screenshot of my paypal account transaction with you, you still have the nerve to continue with your crap.
If i give you a cheque, and the bank holds it when you deposit it because you turned over another customer and refunds him from the money i sent to you, then apply for a refund because you decide to turn me over too, and there are not sufficient funds in your account.. you are still responsible for my refund.. understand?
I hope you and David both sleep well at night 
_________________
When the checkered flag drops... The Bull$hit Stops 
1976 Euro 924 (The 945)  - Full 951 Brakes/Suspension
1998 Boxster with goodies
2002 3.0 Xtype 4wd sport |
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